Payment
Policy
With the exception of private dog parties, payment for services
is required at least one day prior to a scheduled service. If you cancel a
scheduled service with a minimum of 24-hours notice your entire fee will
be refunded. If you postpone with less then 24-hours notice you can
reschedule the service. If you choose not to reschedule the service, your
fee will be forfeited. Payment can be made by Paypal or by mailing a check
or money order to Family Pet Consultants.
Pre-Pet Selection
Counseling
Welcoming a new pet into your
home is one of the most incredible and rewarding experiences.
However, sometimes problems also come home with your new pet. Many
pet ownership problems could be avoided before they
begin.
There are many factors to
consider before choosing the pet that is best for you and your
family. Sometimes that cute face at the pet store, shelter, or in a
magazine may not be the best choice for you. We offer a service to
prospective pet owners to assist them in making the most realistic
selection. Pre-pet selection counseling includes a coupon worth
$25.00 toward puppy kindergarten when you get your
puppy.
The service includes:
-
A visit to your home to help evaluate your
lifestyle and how it relates to adopting a pet
-
A pre-pet selection
questionnaire
-
A written analysis of which breed(s) would
be appropriate with your lifestyle and family
-
Follow-up consultations as you grow closer
to making your pet choice
Additional services available:
-
Providing a temperament test on
the animal you are considering
-
Researching breeders, shelters,
and rescue organizations
-
Helping
you set up your home to welcome your new
addition
| Service |
Fee |
|
| Pre-Pet Selection
Counseling |
$100.00 |
|
| Additional Services |
|
|
|
Providing a temperament test on the animal you are
considering |
$ 30.00 |
|
|
Researching breeders, shelters, and rescue
organizations |
$ 30.00 |
|
Helping you set up your home to welcome your new
addition |
$ 30.00 |
|
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New Puppy ABCs
You’ve got a new puppy and what
the puppy learns during the first seven to sixteen weeks of its life will
affect its behavior. We provide counseling in all of the basics,
including socialization tips, feeding, house training, basic obedience,
handling, problem prevention, and “how to speak dog,” as well as what to
expect in the future as your puppy matures into adolescence and
adulthood.
|
Service |
Fee |
|
| New Puppy ABC's |
$100.00 |
|
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New Baby Preparation
The addition of a new baby to a
household can upset the social environment and the
pets in the household. Steps can be taken to greatly reduce the
probability of this happening. We will provide information in the
following areas: what to do before the baby arrives, when the baby
comes home, and after your child’s arrival through the toddler
years.
|
Service |
Fee |
|
| New Baby
Preparation |
$100.00 |
|
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Adding a Pet to the
Family
Considering adding another cat or dog to your household? If you have made the decision to
add a pet to your family we can help ready your household for the
addition. If you are considering adding a
particular animal and would like a second opinion regarding the fit
between the dog or cat and your family we can assist in that
evaluation.
|
Service |
Fee |
|
| Adding a Pet to the
Family |
$75.00 |
|
| Stage introductions between
current pet(s) and new pet |
$50.00 |
|
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What Every New Dog or Cat
Owner Should Know 
How to meet the needs of your new
dog or cat including housing, health care, diet, grooming, socialization, training, and problem
prevention.
|
Service |
Fee |
|
| What Every New Dog or Cat Owner Should
Know |
$100.00 |
|
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Behavioral
Consultations
Family Pet Consultants analyzes and treats a
variety of dog and cat behavior problems. Some of the more common
dog behavior problems include aggression, inappropriate elimination,
separation anxiety, destructive behavior, escaping from yard/house,
jumping on people and furniture, overprotection of family/property,
excessive barking, fears and phobias, and excessive submission. Some
of the more common cat behavior problems include inappropriate
elimination, scratching furniture, aggression, excessive vocalization,
fearfulness, separation anxiety, feeding problems, compulsive disorders, and wool
eating. The methods we use to modify behavior are rooted in
the fundamentals of learning theory and recognize that they have a direct
effect on an animal’s emotional and physical well-being. The most
successful behavior modification plan utilizes ALL that the pet finds
rewarding to motivate and change behavior. Playtime, toys, walks,
attention, access in/out of doors, and food are all great motivators for
our furry friends. We utilize positive reinforcement techniques for
appropriate behavior and also ensure that the pet understands the
difference between correct and incorrect behavior without inflicting
emotional or physical
harm.
We will work closely with your
veterinarian to ensure continuity of care for your pet. Often, a
behavioral problem will occur because an animal is experiencing a medical
problem, e.g., aggression in dogs and elimination and marking in
cats. In these cases we recommend that a veterinarian rule out any
medical disorder(s) before proceeding with a behavior modification
plan. If medication will help to facilitate an improvement in your
pet’s behavior, we will work with your veterinarian to incorporate
behavioral pharmacology into the treatment plan.
The following steps are
implemented during a behavioral consultation:
-
Gather information on your pet via a pet behavior history
form
-
Conduct the behavioral interview
-
Observe your pet to see how he/she behaves
-
Use this information to analyze your pet’s behavior
problem(s)
-
Develop and produce a custom behavior modification plan for
you
-
Follow up with 2 months of telephone or email
follow-up
After you
contact us we will mail, email, or fax you a behavioral history
form. When we receive the form in our office a consultant will
contact you to schedule an appointment. All behavioral consultations
take place in our office and are by appointment only. Our office is
located at 200 Republic, Unit C, Joliet, IL. An office consultation
normally requires 1 ½ to 2 hours. This service includes the
following: 1. A
written report with your pet’s diagnosis and a personalized treatment plan
for correcting
the problem including any applicable handouts
2. One 45-minute follow-up visit.
3. The
opportunity to communicate with a consultant 3 times during the 2 month
period subsequent to
your follow-up visit:
-
One 15-minute phone call or email
within the first week after your follow-up visit
-
One 15-minute phone call or email
after the first month of implementing our
treatment recommendations
-
One 15-minute phone call or email at
the end of your 2-month treatment period (If you need
additional help at the end of the 2-month treatment period, an
additional follow- up appointment should be
scheduled).
All involved
family members should make an attempt to be at the appointment so that
they can provide input to the history of your pet’s behavior problem, as
well as be present for the discussion of the treatment of the
problem. Also, please bring a bag of your pet’s favorite treats
(soft treats cut up into very small pieces (1/4 of 1”
around) e.g., tiny pieces of hot dog, cheese, turkey, liver, etc. No
biscuits, please). If your pet’s problem is fighting with
another household pet, we ask that no more than two animals be present at
the appointment without prior approval from the consultant on the
case. A videotape of the pet(s) exhibiting the problem(s) is helpful
(see below on how to set up video sessions). We also offer
assistance to set up the video camera in your home.
|
Service |
Fee |
|
| Video camera
setup
An
associate will come to your home and set up your video camera to
capture your pet's behavior. The
price includes travel to your location within 12 miles of Family Pet
Consultants. Travel outside of 12 miles is an additional $0.50 per
mile. |
$ 35.00 |
|
| Consultations
Included in this fee is
the first office visit, one 45 minute follow-up office visit, and 2
months of telephone or email follow-up.
|
$195.00 |
|
|
Additional follow-up office
visits
We
will review behavior modification protocols and/or prescription
medication. |
$ 75.00 |
|
Cancellation
Policy: When you return the
questionnaire there is a $50.00 fee for the consultant’s review of it and
to hold the appointment time. If you cancel or postpone an
appointment with less than 24 hours notice, the $50.00 fee is not
refunded. If you postpone with 24 hours notice, the fee is applied
to your next visit. If you cancel with 24 hours notice, your fee is
refunded, minus a $25.00 review fee. (Exceptions for canceling soon
after sending questionnaire will be made at the discretion of Family Pet
Consultants.)
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Videotaping
Your Pet
-
If you videotape your pet that is fighting with
other  household pets, if necessary, separate them
with leashes and/or behind gates or glass doors. We can determine quite
a bit by body language between the pets.
-
If your pet suffers from
potential separation anxiety or compulsive disorder do not videotape
him/her if you feel that he/she will be harmed. Set up a video camera in
your house WHEN YOU ARE NOT HOME. Place the camera to view the
most area of the house as possible where your pet is allowed when
you are gone. You can also make a brief videotape of your pet when
you are with it, especially if it displays the behavior in your
presence.
-
Do NOT videotape your pet in
aggressive situations towards people or other
animals. We just
would like to visualize your pet’s environment.
-
If you videotape your pet displaying urine
marking or inappropriate elimination, focus on the layout of your house
and yard and any vantage points that your pet may have of the
outside. Display the areas where your pet has eliminated. If
possible, catch your pet in the act.
-
If possible, videotape your pet
in normal situations, such as play and resting, on walks, in your yard,
and while interacting with different family members.
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Private Dog
Training
If you have a busy schedule or a dog that is
anxious around other dogs, private training may be for you. We
develop a training plan to fit your schedule. You receive one-on-one
personal attention, which assures that all of your questions will be
answered, and all of your goals will be met. The training is
tailored to meet your dog's needs and individual characteristics. We
meet when you and your dog are ready for the next lesson. The
schedule and number of lessons are flexible. At our location, or in your home, your dog(s)
will be trained to sit, stay, down, come, and walk on a loose leash.
We also provide counseling for behavior issues such as housebreaking, car
and yard manners, jumping, digging, and more.
| Service |
Fee |
|
| Private Training |
$75.00 per hour |
|
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Private Dog Parties We do dog
parties! Celebrate your dog with the
best. To learn more click on the following link: Private
Party Package Pricing. The total cost of a party will be
determined after a party is finalized.
| Service |
Fee |
|
| Bronze Party |
$45 |
|
| Silver Party |
$70 |
|
| Gold Party |
$100 |
|
| Platinum Party |
$150 |
|
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Gift Certificates
 We offer gift certificates in the following
increments.
| Service |
Fee |
|
| $25 Gift Certificate |
$25 |
|
| $50 Gift Certificate |
$50 |
|
| $75 Gift Certificate |
$75 |
|
| $100 Gift Certificate |
$100 |
|
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